why is my mail suddenly going to TRASH instead of INBOX

Question

Level 1

13 points

why is my mail suddenly going to TRASH instead of INBOX

Since upgrading to El Capitan, the mail items that usually go to my INBOX are now going directly to TRASH and I have made no changes to my settings.

MacBook Air, iOS 5.0.1

Posted on Nov 27, 2015 6:30 AM

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Answer 1

Best reply

chuck_3rd

Community Specialist

Nov 28, 2015 2:54 PM in response to Bbteague

Hello Bbteague,

Thanks for using Apple Support Communities.

I understand that you're only getting messages in your trash mailbox, rather than your inbox. I'd like you to please check that you have the option enabled to "Store deleted messages on the server" in the Mail Preferences.

Mailbox Behaviors preferences

Take care.

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Answer 2

cmyk5199

Level 1

8 points

Nov 30, 2015 9:21 PM in response to chuck_3rd

Suddenly, I am having the same issue. Looking like an idiot to my clients! Messages from people I communicate with on a daily basis is not showing up in my inbox, but then I find it in the trash when doing a search. I haven't changed any settings. It's only been in the last 2 weeks or so.

Macbook pro, late 2014, OS X Yosemite

Help!

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