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My computer doesn't recognize my iPhone, so I cannot sync

My computer, using Windows 10 does not recognize my iPhone 6. It stopped recognizing my 4s when I got this computer. The Apple connection used to pop up automatically when I plugged my phone into the computer, but no more. How can I fix this?

iPhone 6, iOS 9.0.2, OS Windows 10

Posted on Nov 27, 2015 10:48 AM

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2 replies

Nov 27, 2015 11:02 AM in response to ggasparre

ggasparre wrote:


It stopped recognizing my 4s when I got this computer.

What "stopped recognizing" your 4S when you got that computer? The computer? If the computer was new, and it didn't recognize your phone, it did not "stop" recognizing it, it never recognized it from the word go.


Have you installed iTunes? iTunes is REQUIRED if you want to use your computer with the phone.

My computer doesn't recognize my iPhone, so I cannot sync

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