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Wifi turning itself off

For some reason lately the wifi my iPad Air 2 is turning itself off randomly. Often when booting or from a lock. i know someone else with this problem too


anyone else had this?

iPad Air 2 WiFi, Cellular, iOS 9.1

Posted on Nov 27, 2015 10:45 AM

Reply
6 replies

Jul 11, 2016 10:02 AM in response to ukheather

You might be experiencing interference. To check, you can install the AirPort Utility app. An AirPort is not required to use it. Be sure to enable WiFi scan in the app settings; it's off by default. Then open the app and tap WiFi scan in the corner. It will show the strongest networks and the channels they're using. Try changing your network to a channel that's not used.

Jul 11, 2016 11:42 AM in response to ukheather

ukheather wrote:

Still having this issue even on the latest software version.


That is a long time to be having this issue. Below is a User Tip about Wi-Fi issues. Suggest starting from the top and working down. Maybe one of them will help. If not, may have to take the iPad to an Apple Store for testing as the Wi-Fi chip or antenna could be defective.


1) Perform a Forced Restart: Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Allow device to restart.

2) Reset Network Settings: Settings > General > Reset > Reset Network Settings. Rejoin the Network again.

3) Reboot Router/Modem: Unplug from power for 2 minutes and plug again. Update Router Firmware (check manufacturer’s support website for a newer FW). Also try different bands (2.4 GHz and 5 GHz) and different bandwidths (20 MHz recommended for the 2.4 band).

4) Change to Google's DNS: Settings > Wi-Fi > Click on the Network, Delete all numbers under DNS and enter 8.8.8.8 or alternatively 8.8.4.4

5) Disable device prioritization on the router if this feature is available. Also disable any VPN apps and test Wi-Fi again.

6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

8) Backup and Restore the Device using iTunes (ask for additional for details if desired).

https://support.apple.com/en-us/HT201252

9) Go to an Apple Store for hardware evaluation.


User Tip: https://discussions.apple.com/docs/DOC-9892

Wifi turning itself off

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