frozen with only iTunes symbol

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Level 1

6 points

frozen with only iTunes symbol

I have an ipad2. It is frozen with an iTunes symbol and also with what looks like a picture of the charger cable. Any way out of this mess?

Hope you can help.

thanks

jakes

iPad 2, iOS 5

Posted on Nov 27, 2015 1:02 PM

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Answer 1

Best reply

King_Penguin

Level 10

334,144 points

Nov 27, 2015 2:46 PM in response to Jakespinny

The iTunes icon and cable image means that it's gone into recovery mode - if you connect it to your computer's iTunes it should recognise that and let you reset it back to factory defaults, and you can restore/resync your content to it

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Answer 2

Jakespinny Author

Level 1

6 points

Nov 27, 2015 1:44 PM in response to King_Penguin

Thanks King_Penguin.

Next - how do I connect it to my computer's iTunes?

regards

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Answer 3

Jakespinny Author

Level 1

6 points

Nov 27, 2015 2:46 PM in response to King_Penguin

Got it done King_Penguin.

Thank you for your help. It is greatly appreciated.

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Answer 4

King_Penguin

Level 10

334,144 points

Nov 28, 2015 3:43 AM in response to Jakespinny

Have you now done it ? If not then you connect it by cable to your computer, and if you open iTunes on your computer it should recognise the iPad so that you can reset it

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Answer 5

Jakespinny Author

Level 1

6 points

Nov 28, 2015 3:44 AM in response to King_Penguin

yes I have done it. Thank you. It has been about 2 yrs. since I have had internet and I forgot these things. I am grateful for your help King_Penguin.

regards

Jake

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