unique ipod shuffle (2nd gen) problem
I have an ipod shuffle (2nd gen) that is corrupted but I can't get iTunes to restore it. iTunes only picks up the unit every 4th or 5th time I plug it in, and when I do I get the below error message (see screen shot below). When I click on the "OK" in the bottom dialogue box, BOTH dialogue boxes go away and I can't click on the "Restore iPod" button. I've tried various keyboard tricks but can't get the top dialogue box to stay there. Any suggestions on how to get to the Restore button in this situation, or just get the darned thing Restored? Thanks
iPod shuffle, iOS 9.1