ANYONE??
MacBook Pro (Retina, 13-inch, Late 2013), iOS 9.1
Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here.
Please download and install EtreCheck from http://www.etresoft.com/etrecheck
Run it and post the report here.
Thank you for the help, I did what you said, here is the report:
EtreCheck version: 2.6.4 (224)
Report generated 28/11/15 12:32 AM
Runtime 1:52
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: (What does this mean?)
MacBook Pro (Retina, 13-inch, Late 2013)
[Click for Technical Specifications]
MacBook Pro - model: MacBookPro11,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 349 - SN = D864203T21FFT5YAW
Video Information: (What does this mean?)
Intel Iris
Color LCD 2560 x 1600
System Software: (What does this mean?)
OS X Yosemite 10.10.5 (14F1021) - Time since boot: about 25 days
Disk Information: (What does this mean?)
APPLE SSD SD0128F disk0 : (121,33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.12 GB (32.03 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 120.47 GB Online
USB Information: (What does this mean?)
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus
Gatekeeper: (What does this mean?)
Mac App Store and identified developers
Adware: (What does this mean?)
Genieo, InstallMacAdware! [Click to remove]
More adware filesAdware! [Click to remove]
Kernel Extensions: (What does this mean?)
/Applications/DAEMON Tools/DAEMON Tools.app
[loaded] com.disc-soft.DAEMONTools.VirtualSCSIBus (1.0.2 - SDK 10.8) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
/Library/Extensions
[not loaded] com.lge.driver.LGAndroidmdmcontrol (4.5 - SDK 10.9) [Click for support]
[not loaded] com.lge.driver.LGAndroidmdmdata (4.5 - SDK 10.9) [Click for support]
[not loaded] com.lge.driver.LGAndroidndiscontrol (4.5 - SDK 10.9) [Click for support]
[not loaded] com.lge.driver.LGAndroidndisdata (4.5 - SDK 10.9) [Click for support]
[not loaded] com.lge.driver.LGAndroidserial (4.5 - SDK 10.9) [Click for support]
[not loaded] com.lge.driver.LGAndroidusbbus (4.5 - SDK 10.9) [Click for support]
Launch Agents: (What does this mean?)
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.teamviewer.teamviewer.plist [Click for support]
[loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: (What does this mean?)
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.disc-soft.DAEMONTools.PrivilegedHelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[loaded] com.teamviewer.teamviewer_service.plist [Click for support]
[loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: (What does this mean?)
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[running] com.disc-soft.DAEMONTools.DAEMONToolsAgent.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.genieo.completer.download.plist Adware! [Click to remove]
[loaded] com.genieo.completer.ltvbit.plist Adware! [Click to remove]
[running] com.genieo.completer.update.plist Adware! [Click to remove]
[running] com.spigot.ApplicationManager.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: (What does this mean?)
iTunesHelper Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Genieo UNKNOWN (missing value)
Dropbox Aplicativo (/Applications/Dropbox.app)
Spotify Aplicativo Hidden (/Applications/Spotify.app)
BitTorrent Aplicativo (/Applications/BitTorrent.app)
MEGAsync Aplicativo (/Applications/MEGAsync.app)
Other Apps: (What does this mean?)
[running] com.apple.xpc.launchd.oneshot.0x1000001c.EtreCheck
[running] mega.mac.21332
Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: (What does this mean?)
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Safari Extensions: (What does this mean?)
AdBlock
Omnibar Adware! [Click to remove]
Adblock Plus
Searchme Adware! [Click to remove]
eBay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Time Machine: (What does this mean?)
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.12 GB Disk used: 88.10 GB
Destinations:
ZOTACWINUSB [Local]
Total size: 15.27 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 15.27 GB < (Disk used 88.10 GB X 3)
Top Processes by CPU: (What does this mean?)
15% kernel_task
6% WindowServer
3% Mail
3% fontd
0% 3
Top Processes by Memory: (What does this mean?)
514 MB kernel_task
406 MB Safari
307 MB Finder
106 MB Mail
86 MB com.apple.WebKit.WebContent(2)
Virtual Memory Information: (What does this mean?)
132 MB Free RAM
3.87 GB Used RAM (874 MB Cached)
476 MB Swap Used
Please review the options below to determine which method is best to deal with the Adware installed on your computer.
The Easy, safe, effective method: https://www.malwarebytes.org/antimalware/mac/
If you are comfortable doing manual file removals, use the Apple support document below.
http://support.apple.com/en-us/HT203987
Also, read the articles below to better understand why it has happened and be more prepared for the next time there is an issue on your computer. https://discussions.apple.com/docs/DOC-7471
First, never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you create problems, not how you solve them.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.
When you post the log extract or the crash report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
SAFARI QUIT UNEXPECTEDLY, REPEATDLY, WITHOUT ERROR REPORT, TRIED EVERYTHING PLS HELP
