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Finger print does not open iPad pro

FFinger print will not open my new iPad pro. It did the first few times but not now.

iPad Pro Wi-Fi, Cellular, iOS 9.1

Posted on Nov 27, 2015 9:04 PM

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1 reply

Nov 27, 2015 9:21 PM in response to carol227

I'm assuming you're unlocking it with your passcode then? Did you register more than one finger? I usually register both thumbs and both index fingers for Touch ID. You could try adding fingers and once you've confirmed that you're able to unlock consistently with one or more fingers you could delete and re-add the finger that is having trouble unlocking.

Finger print does not open iPad pro

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