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Nov 29, 2015 8:36 AM in response to ENGR Hamid Shafiqby mario49,Hello ENGR Hamid Shafiq,
After reviewing your post, It sounds like you are not able to connect to iTunes Store. I would recommend you read this article, it may be able to help troubleshoot the issue.
If you can’t connect to the iTunes Store - Apple Support
Thank you for using Apple Support Communities.
Have a nice day.
