BangerT wrote:
I concur...... very annoying.... my post has been up for at least a week, and I've waited patiently for something.... anything.... and have noticed quite a few others have their questions go unanswered.... pathetic really. I bet if you used 'bad language' you'd get a bite.... Point being, I reckon they probably 'do' monitor this forum, but just couldn't be 'bothered' to respond.... which only makes it worse!
The Apple employees who monitor this form are not technical support people; their function is to keep the forums running and deal with posters who abuse it by using bad language, abusing others, or straying into forbidden areas such as jailbreaking or breaking DRM. They also don't permit speculation about, for example, Apple's future plans.
Apple's actual technical support staff don't on the whole look at the forums - I suppose they might do occasionally to monitor a trend - but they never post here. That's not the function of the forums.
I'm sorry you haven't received an answer to your post; unfortunately your question is about a very obscure corner of Apple products so the great majority of posters won't know anything at all about the subject. You can approach actual Support for help by going to https://getsupport.apple.com and navigating through the options.