Highlighting Text While Scrolling & Reader Mode

Question

Level 1

8 points

Highlighting Text While Scrolling & Reader Mode

Hi guys, I have an iMac and am experiencing some issues with Safari. I am unable to scroll down to the bottom of the page while highlighting text, with it stopping till what's visible on the screen. This only happens when the window is maximized. However, I can highlight and scroll upwards normally.

Another issue concerns the reader mode in Safari. Upon entering the mode, one is presented with two options to adjust the font size in the form of the two "A" located at the top. However, the two "A" are not there anymore.

Both these issues happened suddenly when it was working fine. I have not made any changes nor installed any new applications.

Can someone help me out please?

Thanks

Posted on Nov 27, 2015 10:40 PM

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Answer 1

dominic23

Level 10

83,904 points

Nov 28, 2015 3:55 AM in response to mi1an

1. Delete Caches.db

Close all windows and quit all applications.

Hold "option" key down and click "Go" menu in the Finder menu bar.

Select "Library" from the dropdown.

Library > Caches > com.apple.Safari > Caches.db

Right click the Caches.db file and select "Move To Trash.

Close windows and relaunch Safari.

2. Delete com.apple.Safari.plist file and test.

Empty the Trash.

Quit all applications.

Hold the option key down and click the "Go" menu in the Finder menu bar.

Select "Library" from the drop down.

Library > Preferences > com.apple.Safari.plist

Right click on it and select "Move it to Trash".

Restart. Relaunch Safari.

If this doesn’t help, “Put Back” the com.apple.Safari.plist

Right click on the Trash icon in the Dock and select “Open”.

Right click on the com.apple.Safari.plist and select “Put Back”.

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Answer 2

mi1an Author

Level 1

8 points

Nov 30, 2015 7:10 AM in response to dominic23

Hi Dominic, I tried the 2 methods which you described, but sill have no luck resolving the issues.

Is there any other solution to this fix?

Thanks

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Answer 3

Eric Root

Level 10

684,027 points

Dec 1, 2015 7:34 AM in response to mi1an

ry a restart.

Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

Isolating an issue by using another user account

If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode

Safe Mode - Mavericks

Safe Mode - About

Safe Mode - Yosemite

Safe Mode - About El Capitan

Safe Mode Startup – El Capitan

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