MacBook Air 2015 & Dell U2414H cause kernel panic upon wake-up
I'm new to a Mac. I just bought a MacBook Air (2015) that I use primarily using an external monitor (Dell U2414H) using mini Displayport. It's running on El Capitan. I also have a Magic Keyboard (latest model) and Trackpad (firsr gen).
I've had a kernel panic problem only when I'm connected to the external minitor. When using my MBA by itself, this never happens. I have copied and pasted the crash information below. Could somebody tell me what may be cauisng the problem? I do not know if the Dell minotor alone is the problem. The tricky part is that kernel panic does not happen every time the MBA wakes up from sleep. It happens unexpectedly. I can put the computer to sleep using Option + Command + Power (keybaord shortcut). I then hit a key to wake up with no problem. But sometimes it crashes. Thanks for your help in advance.
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Anonymous UUID: F92983A4-4E91-67AB-F96E-78E3F2C483C0
Sat Nov 28 02:12:28 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff80099d6bba): Kernel trap at 0xffffff7f8be9703a, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000101afe000, CR3: 0x000000025dfd501d, CR4: 0x00000000003627e0
RAX: 0x01010101c0d140a9, RBX: 0x00000000e00002bc, RCX: 0x00000000000003fe, RDX: 0x000000000000000a
RSP: 0xffffff911503b7c0, RBP: 0xffffff911503b800, RSI: 0x0000000000000001, RDI: 0xffffff80dacca000
R8: 0xffffff802958f600, R9: 0xffffff911503ba00, R10: 0xffffff7f8aca48d0, R11: 0xffffff911503bb98
R12: 0xffffff80dacca000, R13: 0xffffff801ed324c8, R14: 0xffffff80dacf4000, R15: 0xffffff802958f600
RFL: 0x0000000000010246, RIP: 0xffffff7f8be9703a, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000101afe000, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff810b635df0 : 0xffffff80098e5307
0xffffff810b635e70 : 0xffffff80099d6bba
0xffffff810b636050 : 0xffffff80099f4313
0xffffff810b636070 : 0xffffff7f8be9703a
0xffffff911503b800 : 0xffffff7f8beaaaf0
0xffffff911503b8a0 : 0xffffff7f8beab0a9
0xffffff911503b8c0 : 0xffffff8009eb59be
0xffffff911503b900 : 0xffffff7f8beab114
0xffffff911503b950 : 0xffffff7f8be5fd90
0xffffff911503b970 : 0xffffff7f8be5fc86
0xffffff911503b9b0 : 0xffffff7f8be5fed2
0xffffff911503ba30 : 0xffffff8009eb59be
0xffffff911503ba70 : 0xffffff7f8c2cf952
0xffffff911503bac0 : 0xffffff7f8be5fc86
0xffffff911503bb00 : 0xffffff7f8be5fed2
0xffffff911503bb80 : 0xffffff7f8be5f627
0xffffff911503bbe0 : 0xffffff8009ee1967
0xffffff911503bd20 : 0xffffff80099a07d0
0xffffff911503be30 : 0xffffff80098e9aa3
0xffffff911503be60 : 0xffffff80098cd478
0xffffff911503bea0 : 0xffffff80098dcfd5
0xffffff911503bf10 : 0xffffff80099c13aa
0xffffff911503bfb0 : 0xffffff80099f4b36
Kernel Extensions in backtrace:
com.apple.AppleGraphicsDeviceControl(3.11.33b1)[2BA0BB49-9DFD-3851-984F-8816AE3 A1964]@0xffffff7f8be5f000->0xffffff7f8be64fff
com.apple.driver.AppleIntelBDWGraphicsFramebuffer(10.1)[16D4BE3E-C117-3764-A57D -53C1D5F67DD4]@0xffffff7f8be65000->0xffffff7f8bebafff
dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff 7f8a1b9000
dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xfffff f7f8a8dc000
dependency: com.apple.iokit.IOAcceleratorFamily2(203.10)[008AEFEE-8690-3E1C-B644-E4FDF37B44 B0]@0xffffff7f8bde5000
dependency: com.apple.iokit.IOReportFamily(31)[00ECF188-29A2-3C48-B4DD-B155077F7B3C]@0xffff ff7f8abe8000
dependency: com.apple.AppleGraphicsDeviceControl(3.11.33b1)[2BA0BB49-9DFD-3851-984F-8816AE3 A1964]@0xffffff7f8be5f000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f8ac80000
com.apple.driver.AppleGraphicsDevicePolicy(3.7.7)[22F47587-1FC9-3914-87AE-28148 036AC28]@0xffffff7f8c2ca000->0xffffff7f8c2d1fff
dependency: com.apple.driver.AppleGraphicsControl(3.11.33b1)[4ADB751E-5208-3DA7-A8C3-E9EC07 263B16]@0xffffff7f8c2a6000
dependency: com.apple.iokit.IOACPIFamily(1.4)[CBAE26D8-0ACB-3C1F-8347-FDCA67EC40B3]@0xfffff f7f8a8dc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[8E5F549E-0055-3C0E-93F8-E872A048E31B]@0xffffff 7f8a1b9000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[48AC8EA9-BD3C-3FDC-908D-09850215AA32]@0 xffffff7f8ac80000
dependency: com.apple.AppleGraphicsDeviceControl(3.11.33b1)[2BA0BB49-9DFD-3851-984F-8816AE3 A1964]@0xffffff7f8be5f000
BSD process name corresponding to current thread: displaypolicyd
Mac OS version:
15B42
Kernel version:
Darwin Kernel Version 15.0.0: Sat Sep 19 15:53:46 PDT 2015; root:xnu-3247.10.11~1/RELEASE_X86_64
Kernel UUID: AB5FC1B4-12E7-311E-8E6F-9023985D8C1D
Kernel slide: 0x0000000009600000
Kernel text base: 0xffffff8009800000
__HIB text base: 0xffffff8009700000
System model name: MacBookAir7,2 (Mac-937CB26E2E02BB01)
System uptime in nanoseconds: 1500911618499
last loaded kext at 1497739590844: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f8c469000, size 28672)
last unloaded kext at 1009417299297: com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1 (addr 0xffffff7f8c469000, size 28672)
loaded kexts:
com.symantec.kext.SymAPComm 100.1f12
com.symantec.kext.ips 3.5.1f12
com.symantec.kext.ndcengine 1.0f2
com.symantec.kext.internetSecurity 5.2.1f12
com.apple.driver.AppleHSBluetoothDriver 86
com.apple.driver.AppleBluetoothMultitouch 90.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 110.20.21
com.apple.driver.ApplePlatformEnabler 2.5.1d0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 272.50.31
com.apple.driver.AppleGraphicsDevicePolicy 3.7.7
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOBluetoothSerialManager 4.4.2f1
com.apple.driver.AppleIntelBDWGraphics 10.1.0
com.apple.driver.pmtelemetry 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.1.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleHV 1
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleSMCLMU 208
com.apple.driver.AppleCameraInterface 5.41.0
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleBacklight 170.8.1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 37
com.apple.iokit.IOAHCIBlockStorage 2.8.0
com.apple.driver.AppleAHCIPort 3.1.5
com.apple.driver.AirPort.Brcm4360 1010.14.1a4
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.IOBluetoothHIDDriver 4.4.2f1
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.50.31
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSurface 108.0.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.2f1
com.apple.iokit.IOBluetoothFamily 4.4.2f1
com.apple.AppleGraphicsDeviceControl 3.11.33b1
com.apple.iokit.IOAcceleratorFamily2 203.10
com.apple.driver.AppleGraphicsControl 3.11.33b1
com.apple.driver.AppleHDAController 272.50.31
com.apple.iokit.IOHDAFamily 272.50.31
com.apple.iokit.IOAudioFamily 204.1
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.usb.AppleUSBHub 1.0.1
com.apple.driver.AppleMultitouchDriver 304.9
com.apple.driver.AppleHIDTransport 5
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleHSSPIHIDDriver 41.6
com.apple.iokit.IOAHCIFamily 2.8.0
com.apple.driver.AppleThunderboltDPInAdapter 4.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 5.0.6
com.apple.iokit.IO80211Family 1101.24
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.corecapture 1.0.4
com.apple.driver.AppleHSSPISupport 41.6
com.apple.driver.AppleIntelLpssSpiController 2.0.57
com.apple.driver.AppleIntelLpssDmac 2.0.57
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.driver.AppleIntelLpssGspi 2.0.57
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 415
com.apple.iokit.IOStorageFamily 2.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
MacBook Air, OS X El Capitan (10.11.1)