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Can't start over with new iPhone-backups after forgot password for encrypted copy on iTunes

I have forgot my password for the encrypted copy of my iPhone-backup on iTunes.


I am aware that it is impossible to retrieve the information from my backup on my computer.


I've made a full software restore and then set the iPhone up as a new device. After that I retrieved the backup copy that I had on iCloud.


I've started a new account on my computer and then connected my iPhone to iTunes.


However, when I connect the iPhone to iTunes the square for encryption is still crossed and when I try to uncross it it asks me for my old password.


Please help me solve this. I don't need to retrieve the old information on iTunes/the computer but I want to be able to start over with new backups of my iPhone on my computer.

Posted on Nov 28, 2015 1:11 AM

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Can't start over with new iPhone-backups after forgot password for encrypted copy on iTunes

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