My iphone Screen is cracked near the Home Button
Exact issue : iPhone Screen is cracked near the Home Button.
Solution suggested by Apple Icare
In India we do not repair cracked Screen instead he would send this Iphone back to Apple for replacement not Repair
Cost of new Iphone 4 8 gb
Market Price : RS 12000 INR at FlipKart
Exchange Price Set as per Apple Policy RS 12000
After I pay RS 12000 Apple would keep the Old IPhone and give me new One.
My Concern
Apple here seems to Fool his customer.
I can Buy new new Iphone 4 8 gb and also keep using old phone with Crack on it. Why should I give my phone back to Apple😠 free of cost ?
I am not satisfied with Apple service , I would consider this as unfair business Practice.
What I think is he should replace my cracked Glass as my phone is working fine. This was my expectation.
Because of this Apple give chance to gray market to screw Iphone and lost it creditability in Market. When you Sell something , you should repair.
if this message is being seen by Apple Business owner then they should reply back with appropriate answer.
Regards
Komail
iPhone 4 (8GB), iOS 7.1.2