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Q: my mac mini late 2014 crashes and restarts random

Hi,

I have a mac mini 2014 upgraded to El Capitain. Before and after the upgrade the mini would stop/crash randomly while listening to iTunes and no other applications open ( not that i'm aware ). The mini will reboot itself and after reboot put a note out the the computer was rebooted.

Mac mini

Posted on Nov 28, 2015 6:51 AM

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Q: my mac mini late 2014 crashes and restarts random

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  • by lllaass,

    lllaass lllaass Nov 28, 2015 9:01 AM in response to MICK VDP
    Level 10 (190,762 points)
    Apple Watch
    Nov 28, 2015 9:01 AM in response to MICK VDP

    If you experienced a kernel panic then log it and post it here

    Mac OS X: How to log a kernel panic

    Note the time of the next reboot. After rebooting open the Console app in Finder>Applications>Utilities and look for log entries right before the time of the reboot The BOOT_TIME entry indicates the start of the booting process. Post suspicious ones here.

  • by Linc Davis,

    Linc Davis Linc Davis Nov 28, 2015 11:04 AM in response to MICK VDP
    Level 10 (208,037 points)
    Applications
    Nov 28, 2015 11:04 AM in response to MICK VDP

    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    In the Console window, select

              DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

              View Show Log List

    from the menu bar.

    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

    Please don’t post other kinds of diagnostic report.

    I know the report is long, maybe several hundred lines. Please post all of it anyway.

    When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

    If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.