peter01242
Level 1
(2 points)
Q: iCloud restore needs password for old expired Apple ID.
I am upgrading from my iPad 3 to an iPad Pro and am repeatedly getting requests to validate an email address which I used to have but which has now expired (Apple no longer recognizes it as a valid Apple ID). How do I resolve this, any ideas?
<Email Edited By Host>
iPad Pro Wi-Fi, Cellular, iOS 9.1, null
by sterling r,Solvedanswer
sterling r
Community Specialists
Hello peter01242,
It sounds like you are being prompted to enter information for an old Apple ID. Take a look at this article about that kind of an issue:
If you‘re asked for the password to your previous Apple ID in iCloud
https://support.apple.com/en-us/HT203828
Thank you for using Apple Support Communities.
