Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: BroghanHA
BroghanHA Author
User level: Level 1
13 points

iPhone won't update to new Apple ID email (not a new id altogether)

I changed my apple ID eMail on the apple website (note: I did NOT create a new ID, I just changed the email to my current one). I got the change to go into effect on my MacBook and in iTunes on my phone, but apple pay and iCloud still prompt me to use my old email. I HAVE signed out of and back into my Apple ID in the iTunes section of my phone's settings, But there is no option to do so in the apple pay and iCloud sections of settings.

iPhone 6, iOS 8.4.1

Posted on Nov 28, 2015 6:21 AM

Reply
Question marked as Best reply
User profile for user: judysings
judysings
User level: Community Specialist

Posted on Nov 29, 2015 2:51 PM

Hello BroghanHA,

The resource below explains how to change the Apple ID for the services you use


Sign in with a different Apple ID on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203983


If you want to change the email address associated with your Apple ID, sign in to My Apple ID to change your email address, then use these steps to update it in the services on your device.

iCloud

  1. Tap Settings > iCloud on your iOS device. If you see the option to sign in, you can change your Apple ID now.
  2. Scroll down and tap Sign Out. In iOS 7 or earlier, tap Delete Account. After you sign out of iCloud, you might not be able to access some of your data that's stored in iCloud until you sign in again. If you're part of a family, you'll need to sign back in to use Family Sharing.

    User uploaded file
  3. Choose Keep on My iPhone or Delete from My iPhone.
  4. Enter your password.
  5. Go to Settings > iCloud and enter your Apple ID and password.
  6. Tap Sign In.

If you updated your Apple ID email address and your device repeatedly asks for the password to your previous Apple ID, you can temporarily change your Apple ID to resolve the issue.

iTunes, iBooks, and App Store

  1. Tap Settings > iTunes & App Store.
  2. Tap your Apple ID. If you see the option to Sign In, you can change your Apple ID now.
    User uploaded file
  3. Tap Sign Out.
  4. Go to Settings > iTunes & App Store.
  5. Enter your Apple ID and password, then tap Sign In.
    User uploaded file

Messages

  1. Tap Settings > Messages.
  2. Tap Send & Receive.
  3. Tap your Apple ID, then tap Sign Out.
  4. Tap Use your Apple ID for iMessage.
  5. Enter your Apple ID and password, then tap Sign In.

FaceTime

  1. Tap Settings > FaceTime.
  2. Tap your Apple ID, then tap Sign Out.
    User uploaded file
  3. Tap Use your Apple ID for FaceTime.
  4. Enter your Apple ID and password, then tap Sign In.

Game Center

  1. Tap Settings > Game Center. If you see the option to sign in, you can change your Apple ID now.
  2. Tap your Apple ID, then tap Sign Out.
  3. Enter your Apple ID and password, then tap Sign In.

Learn more


Last Modified: Jun 16, 2015


Change or remove your Apple ID payment information
https://support.apple.com/en-us/HT201266


Take care,

View in context
1 reply
Question marked as Best reply
User profile for user: judysings
judysings
User level: Community Specialist

Nov 29, 2015 2:51 PM in response to BroghanHA

Hello BroghanHA,

The resource below explains how to change the Apple ID for the services you use


Sign in with a different Apple ID on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT203983


If you want to change the email address associated with your Apple ID, sign in to My Apple ID to change your email address, then use these steps to update it in the services on your device.

iCloud

  1. Tap Settings > iCloud on your iOS device. If you see the option to sign in, you can change your Apple ID now.
  2. Scroll down and tap Sign Out. In iOS 7 or earlier, tap Delete Account. After you sign out of iCloud, you might not be able to access some of your data that's stored in iCloud until you sign in again. If you're part of a family, you'll need to sign back in to use Family Sharing.

    User uploaded file
  3. Choose Keep on My iPhone or Delete from My iPhone.
  4. Enter your password.
  5. Go to Settings > iCloud and enter your Apple ID and password.
  6. Tap Sign In.

If you updated your Apple ID email address and your device repeatedly asks for the password to your previous Apple ID, you can temporarily change your Apple ID to resolve the issue.

iTunes, iBooks, and App Store

  1. Tap Settings > iTunes & App Store.
  2. Tap your Apple ID. If you see the option to Sign In, you can change your Apple ID now.
    User uploaded file
  3. Tap Sign Out.
  4. Go to Settings > iTunes & App Store.
  5. Enter your Apple ID and password, then tap Sign In.
    User uploaded file

Messages

  1. Tap Settings > Messages.
  2. Tap Send & Receive.
  3. Tap your Apple ID, then tap Sign Out.
  4. Tap Use your Apple ID for iMessage.
  5. Enter your Apple ID and password, then tap Sign In.

FaceTime

  1. Tap Settings > FaceTime.
  2. Tap your Apple ID, then tap Sign Out.
    User uploaded file
  3. Tap Use your Apple ID for FaceTime.
  4. Enter your Apple ID and password, then tap Sign In.

Game Center

  1. Tap Settings > Game Center. If you see the option to sign in, you can change your Apple ID now.
  2. Tap your Apple ID, then tap Sign Out.
  3. Enter your Apple ID and password, then tap Sign In.

Learn more


Last Modified: Jun 16, 2015


Change or remove your Apple ID payment information
https://support.apple.com/en-us/HT201266


Take care,

Reply

iPhone won't update to new Apple ID email (not a new id altogether)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up