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Can't connect to wifi, sometimes not able to enter the PW

Hi,

i have a problem with my girls mbp. Since a couple of weeks its not always possible to connect to the wifi. Since 4 days she was not able to connect. sometime she couldn't enter the pw. With my mbp everything is fine, works without a problem.

Some things i did to fix the problem:

- renew the dhcp

- restart the router

- updating the mbp

- deleting the wifi out of the networklist

- reset PRAM


Do you guys have any other ideas why i can do to fix it?


Pascas

Posted on Nov 28, 2015 11:05 AM

Reply
1 reply

Nov 28, 2015 11:12 AM in response to PasCCas

Care to share which OS you are using?

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Try the basics first:

Change your router channel number. Most times this works & is all you have to do.


Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.


System Preferences>Network

Click the Assist Me button.

In the next window that pops up, click the Diagnostic button & do the necessary. Report back the results.


Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide


http://support.apple.com/kb/HT4628
Wi-Fi: How to troubleshoot Wi-Fi connectivity


http://support.apple.com/kb/HT2712 Using network locations in Mac OS X


Manually provided DNS server addresses are higher priority than DHCP's


http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting


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What to do when you can't connect to the Internet


Also, run the Airport Utility app which is located inside the Utilities folder.


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If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.

All other 3rd party routers, contact its manufacturer and/or post in their forums.


If using Apple's Airport, please re-post over in one of the AirPort Forums.

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Thank you for reporting the troubleshooting efforts you have previously tried. Very helpful to users trying to help.













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Can't connect to wifi, sometimes not able to enter the PW

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