Hey guys,
So last night my iPod (5th gen) was charging. I pressed the home button to turn on the screen and the screen remained black, I pressed the power button as well to no avail. I tried doing a hard reboot (held power and home button for over 30 seconds) and the screen remained black. It now gets hot when I try to charge it. Help please.
iPod touch, iOS 8.4.1
Did you try restoring it through iTunes? Sometimes thats what it needs. If that down work I think you should talk to an Apple rep online or schedule a Genius Bar appointment at an Apple Store.
Did you try restoring it through iTunes? Sometimes thats what it needs. If that down work I think you should talk to an Apple rep online or schedule a Genius Bar appointment at an Apple Store.
I don't know how to restore it through iTunes, I'm sure I could look it up however. I connected my iPod to my PC and opened iTunes but my iPod wasn't showing up. My cable is pretty iffy so I might try a different cable. Any other advice? Should I perhaps let it drain first?
Check out these two links:
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
How to restore if needed: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support
-AJ
Thank you. I hope this helps. I know the cable is at least functional enough to make it get hot. I would like some more advice on what I should do to restore my iPod.
lukebob2020 wrote:
Thank you. I hope this helps. I know the cable is at least functional enough to make it get hot. I would like some more advice on what I should do to restore my iPod.
The directions to restore are in the above article. If you aren't able to get the iPod to turn back on going to the Genius Bar or an authorized service provider would be your best bet. See if you can find another lightning cable to test with, as it is possible that the cable is the cause. -AJ
Thank you.
You are welcome.
This happened to me tonight!! I am also stuck as well, this has never happened to me before. If you figure out how to fix it, please let me know. 🙂
iPod touch black screen, won't charge
