Seagate External drive problem

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Level 1

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Seagate External drive problem

Hi

I have a seagate external HD (2 gig). Been using it for about 2 years without a problem. I was about to make sme backups today and the HD icon shows up on my desktop ( I have access to all my files). But it's not showing up anymore in finder. The external disks check is on. I havent changed anything and now I'm unable to copy anything from my laptop to the HD. Drag and drop doesnt work either.

I did go to disk utility and the drive is showing up as NTFS. I did convert it when I first bought the HD and then everything worked for 2 years up until today.

I DO NOT want to format my HD as it's half full (1 gig) of stuff that I dont have access to anymore.

Any idea why this happened? Any way to fix this without formating? Could that be due to the new upgrade (IOS)

Thanks for your help... I'm not a wiz in this kind of stuff.... keep the explanation easy! 🙂

MY

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 28, 2015 1:34 PM

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Answer 1

OGELTHORPE

Level 9

57,305 points

Nov 28, 2015 1:44 PM in response to ATC-MY

Look at the Paragon and Tuxera web sites for El Capitan compatible software that will allow you to write to the NTFS formatted HDD.

Ciao.

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Answer 2

my ginger

Level 5

4,904 points

Nov 28, 2015 1:47 PM in response to ATC-MY

Are you saying that it changed from mac os extended journaled to ntfs?

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Answer 3

ATC-MY Author

Level 1

0 points

Nov 28, 2015 1:58 PM in response to my ginger

I'm not sure. All I know is that it worked fine for 2 years and since I updraged to El Captan it's not anymore. I have access to my files but cannot copy or drag and drop anything anymore

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Answer 4

my ginger

Level 5

4,904 points

Nov 28, 2015 4:49 PM in response to ATC-MY

If you go to utilities/disk utilities/ With external drive mounted. You should be able to click on the drive in the left panel and down at the bottom it will say what is installed. Mac os extended or NTFS or Fat 32. If it change to NTFS that would be why you cannot write to it. Also if this is not the problem then you could try right clicking on the external drive and the get info. Then down at the bottom of (get info) where it says permissions. If it says read only ,click on the lock, type in your password and change to read and write Then click the lock to save changes.

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Answer 5

ATC-MY Author

Level 1

0 points

Nov 30, 2015 2:45 AM in response to ATC-MY

Ok so from what I've been reading... everyone that upgraded to El Captain had this problem. Is there a way to modify my external HD like it used to be to work WITHOUT having to format it?

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Answer 6

my ginger

Level 5

4,904 points

Nov 30, 2015 11:56 AM in response to ATC-MY

You have not said what the drive is formatted to. Did you try what I said about using (get info). As for reformatting a drive. When you do this as far as I know you loose all info stored on it. When the drive is installed on the desktop it will show in disk utilities. If the main drive is clicked on, you can read what the formate is down on the bottom. If it is formatted to windows and you do not want to lose the data stored on it, the you will need to follow the suggestion offered by Ogelthorpe.

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