-
All replies
-
Helpful answers
-
Nov 30, 2015 6:52 AM in response to willd514by Brett L,Howdy willd514,
If you were trying to reset your iPhone to factory settings you were following the directions on this page - How to erase your iOS device and then set it up as a new device or restore it from backups.
If this was not working, you will need to restore the iPhone using iTunes. See this article - Use iTunes to restore your iPhone, iPad, or iPod to factory settings.
Thanks for using Apple Support Communities.
Best to you.
