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Your payment method information doesn't match your bank's records. Try again or enter a new payment method.

Hello, I am trying to change my credit card information on my Iphone, but every time I do so, I keep getting this error message:


"Your payment method information doesn't match your bank's records. Try again or enter a new payment method."tt


What should I do about this? What can I do? Do I need to contact my bank about this?

Posted on Nov 28, 2015 6:53 PM

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Posted on Nov 29, 2015 12:25 AM

The name and address on your iTunes match, including format and spacing, the name and address that the card is registered to ? And you've tried removing the card's details, exiting the payment details screen, and re-entering the card's details from scratch : If your credit card company's records don't match your records in the iTunes Store - Apple Support ?

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Question marked as Best reply

Nov 29, 2015 12:25 AM in response to RussStreak

The name and address on your iTunes match, including format and spacing, the name and address that the card is registered to ? And you've tried removing the card's details, exiting the payment details screen, and re-entering the card's details from scratch : If your credit card company's records don't match your records in the iTunes Store - Apple Support ?

Your payment method information doesn't match your bank's records. Try again or enter a new payment method.

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