How to login
I purchased my MacPro and tried to login but now there is a question mark (?) inside a file icon which is not allowing me to login. What do I need to do to resolve this? Thanks
I purchased my MacPro and tried to login but now there is a question mark (?) inside a file icon which is not allowing me to login. What do I need to do to resolve this? Thanks
Folder with a question mark
If you see a folder with a question mark appear instead of the Apple logo, it means your Mac couldn't find a local or network-based startup disk. This can happen if the disk selected in the Startup Disk pane of System Preferences isn't available. Wait a few seconds to see if your Mac is able to locate the startup disk you specified.
If you still see a question mark after waiting a few moments, use Startup Manager to start up your Mac, then re-select your startup disk from System Preferences.
Also as necessary:
- Try resetting the SMC and NVRAM/PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
- Try starting in Safe Mode
OS X: What is Safe Boot, Safe Mode?
- Boot to Recovery and repair the startup disk
OS X: About OS X Recovery - Apple Support
- If it is repairable reinstall the OSX
How to login