B3ST

Level 1 (0 points)

Q: iPhone 6s Plus button loose

My iPhone has its power button and ring button a bit loose.

The power button can be moved vertically. The ring button doesn't feel solid when set to ring, unlike when it is set to mute.

Altough, everything works fine. No rattling noise when I shake my iPhone.

Is it manufacturing issue or is it normal? Should I request for exchange?

iPhone 6s Plus, iOS 9.1, Windows 7 Ultimate SP1

Posted on Nov 28, 2015 9:22 PM

I have this question too

Q: iPhone 6s Plus button loose

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Helpful answers

by jason269,Helpful

jason269 Dec 1, 2015 7:06 AM in response to B3ST
Community Specialists

Dec 1, 2015 7:06 AM in response to B3ST

Hi, B3ST.

Thank you for visiting Apple Support Communities.

I understand that you have concerns with the buttons on your iPhone 6s plus. While this behavior can be normal, you may want to reach out to us via phone for further assistance.

Buttons and switches
Get help with the Sleep/Wake button, Home button, volume buttons, Ring/Silent switch, or Side Switch.
Issue not solved
If you still have an issue with your device, contact Apple Support.

Get help with hardware features on your iPhone, iPad, and iPod touch

Cheers
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by B3ST,

B3ST Dec 1, 2015 7:12 AM in response to jason269
Level 1 (0 points)

Dec 1, 2015 7:12 AM in response to jason269

It seems to be normal. I checked my friend's iPhone 6 and it has the same, a little loose power button.
I'm still concerned about this, but I think it is acceptable.
My phone doesn't have any serious problems and that's good enough for me.
Thanks for your reply.
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