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Ap store icon missing

MY iPhone 6S doesn't have the Ap store button and I can't get it off the web. So, I can't download New aps.

iPhone 6s, iOS 9.1, Ap store button

Posted on Nov 28, 2015 8:40 PM

Reply
1 reply

Nov 30, 2015 8:09 AM in response to amyfromst petersburg

Hi amyfromst petersburg,

If you are not seeing the App Store on your iPhone, you can search for it using Spotlight. From your home screen, swipe down to reveal the "Search" box. Type "app" (without the quotes and the App Store should show appear. If for some reason, that doesn't happen, then make an iCloud backup of your iPhone, then update the iOS software to get the app back on your iPhone. Here are a few resources that will explain this information in more detail.


Use Search on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201285


Arrange apps on your iPhone
https://support.apple.com/en-us/HT200290


iCloud: iCloud storage and backup overview
https://support.apple.com/kb/PH12519?viewlocale=en_US&locale=en_US


Put your device in recovery mode and set it up again
https://support.apple.com/en-us/HT201263


  1. Connect your device to your computer and open iTunes. If you don't have a computer, borrow one from a friend or go to an Apple Retail Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force restart it: Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and don't release when you see the Apple logo. Keep holding until you see the recovery mode screen.

    User uploaded file
  3. When you see the option to Restore or Update, choose Update. iTunes will try to reinstall iOS without erasing your data. Wait while iTunes downloads the software for your device.
    If the download takes more than 15 minutes and your device exits recovery mode, you'll need to repeat these steps and choose Restore instead of Update when you get back to this step.

    User uploaded file
  4. After the Update or Restore completes, set up your device. If you previously backed up your device with iTunes or iCloud and had to restore your device in step 3, you might be able to restore from your backup during setup.


Happy Holidays to you and yours!

Ap store icon missing

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