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iphone 5 lock screen wont turn off after notification

When I get a notification on my lock screen, the lock screen wont turn off after a few seconds I have to physically turn it off myself its draining my battery how do I fix it?

Posted on Nov 28, 2015 10:21 PM

Reply
1 reply

Nov 30, 2015 9:12 AM in response to Kayu97

HI Kayu97,


It sounds like your screen isn't turning off like it should shortly after you get a notification. I would quit all the running apps on the phone:


Force an app to close in iOS
https://support.apple.com/en-us/HT201330

1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
2. Swipe left to find the app you want to close.
3. Swipe up on the app's preview to close it.


When you have done that restart the device and test the issue again:


iOS: Turning off and on (restarting) and resetting
http://support.apple.com/en-us/HT201559

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iphone 5 lock screen wont turn off after notification

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