Q: iphone 6s not charge properly
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Nov 30, 2015 1:41 PMby sterling r,Hi there CN0701,
It sounds like you have some apps that aren't functioning correctly and your charged percentage isn't being reported correctly. For the first issue, any time that you have an app that is not being responsive, or functioning erratically you can force it to close so that when you re open it, it should refresh and function as it should again:
Force an app to close in iOS
https://support.apple.com/en-us/HT201330
- Press the Home button two times quickly. You'll see small previews of your recently used apps.
- Swipe left to find the app you want to close.
- Swipe up on the app's preview to close it.
As for the charging issue, I would start by forcing the Settings app to close with the steps above, then restart your phone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/en-us/HT201559
Then see how the battery percentage updates after that. Thank you for using Apple Support Communities, let us know how that goes!
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Dec 1, 2015 2:05 PMby sterling r,Thanks for the update! I would next backup your device to iTunes, then restore it as new and verify that it works correctly.
How to erase your iOS device and then set it up as a new device or restore it from backups
https://support.apple.com/en-us/HT204686
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
