my iphone 6 just stopped working nothing!
my IPhone 6 just stopped working. nothing! will not turn on & pc will not recognize it. plz help!!!!
my IPhone 6 just stopped working. nothing! will not turn on & pc will not recognize it. plz help!!!!
You can try a few things 🙂
1. Upgrade the software to 9.1 (latest software for ios)
2. Hard Reset: Press the Home button (bottom of phone) and the Power button at the same time, hold til the apple logo appears then let go
(This will refresh the device but not delete nor remove anything from your phone)
3. Make sure your PC (XP or Newer) is up to date with software and Itunes is up- to-date (XP: Start menu>My Computer>Hardware>Windows Update)
Itunes:
4. If your iPhone, iPad or iPod won't connect to iTunes on your PC, try the steps below.
Use these steps if your iPhone, iPad, or iPod doesn't appear under Devices in iTunes after you connect it to your Windows PC. When trying these steps, don't manually place the device into recovery mode. You also might have seen one of these messages:
You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for more help.
(For other troubleshooting tips on windows and itunes: iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
***
Questions: What were you doing before this happened? Has it Happened before?
nothing, I was looking at it one min & then about 5 min later I pulled it out of my pocket & nothing.....will not turn on screen stays black & iTunes does nothing when it is connected, i'v tried everything I can think of & cannot get the phone to respond in any way.
Are you by chance still covered under warranty? If yes I think you should consider making an apple store appointment. Sounds like Hardware issue.
The only other suggestion I would have is to try to restore the phone. But this will pose an issue if you have no backup on itunes or icloud. As this means you will lose everything on your cell.
That's fine. I don't mind I have backed up in the cloud. But I can't get my phone to do ANYTHING. Can you please help me get it working again. Thx so much.
DonnieDfromBmore wrote:
my IPhone 6 just stopped working. nothing! will not turn on & pc will not recognize it. plz help!!!!
Charge the phone for 15 minutes using the wall adapter. Then hold the HOME and SLEEP buttons at the same time until an Apple logo (or a message) appears. Hold for up to 30 seconds, although normally 10 seconds is enough. If a message appears follow the instructions. If nothing happens after 30 seconds your phone is broken. Take it to an Apple store for diagnosis.
my iphone 6 just stopped working nothing!