iCloud photo sharing - shared album not working

iCloud photo sharing has not been working for me since Halloween. The last group of pictures I posted to a shared album are not showing up. On my iPhone 6, which I posted them from, it shows that they've posted. But they do not show up on any of my other devices and aren't showing up for family members that I've been sharing the album with. the photos aren't showing up on the public website either. I removed those photos from the shared album and tried posting them again. That didn't help. I've rebooted my iPhone several times. I deleted older shared albums in case storage was an issue. That didn't help either. On another note, when I access photos from my iPad, I get the message "iCloud photo library has not been updated in 11 days - connect to wifi to update." I AM connected to wifi! And it always says 11 days! I don't get this message on any other device. And I have no photos on my iPad, just access to iCloud. I don't know if the 2 issues are related. Is anyone else having this photo sharing issue? Does anyone have a fix?

Posted on Nov 29, 2015 6:32 AM

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1 reply

Nov 30, 2015 2:08 PM in response to iStarr

Hi iStarr,

The resources below will help you troubleshoot your iCoud Photo Library and Shared albums. Since the pictures were originally taken with the iPhone 6, start the troubleshooting there. Once the issue has been resolved on the iPhone and you can see your photos in the iCloud Photo Library, then restart your iPad and see if the issue persists.

Get help with your iCloud Photo Library
https://support.apple.com/en-us/HT204570


iCloud Photo Library FAQ
https://support.apple.com/en-us/HT204264


iCloud Photo Sharing FAQ
https://support.apple.com/en-us/HT202786



Take care,

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iCloud photo sharing - shared album not working

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