I am seeing loads of people with the problem error 4005 when trying to restore in iTunes!
I spent hours trying to solve this. hopefully this post will help someone....
Ok... I have just successfully restored my sons iPhone 5c
what didn't work for me;
- updating iTunes.
- updating drivers.
- I tried four different cables.
- 4 different pcs.
- different USB ports.
- repairing Apple Mobile Device Support.
iTunes would just hang and say... waiting for response from iPhone (the Apple Mobile Device Support driver would have disappeared at this point in device manager)
what did work (for me);
After about 14 hours of messing around I went and purchased a USB 3.0 PCI card (from a well known high street pc store)
I installed it, added current drivers from manufacturers website, deleted all iTunes components, and reinstalled iTunes
Restarted pc, plugged in iPhone, started iTunes.
Worked first time no problems.
the main difference was... when the waiting for iPhone came up before, the Apple Mobile Device Support was present this time and the restore processed as it should of with previous attempts
After phoning apple and being told it could of cost me up to £206 to repair I am very happy.
Phone support and live chat support were next to useless (sorry guys).
I was seriously looking at replacing components! I have read of people replacing batteries and logic boards with this problem!
I am very happy its working!
N.B
IMO THIS SEEMS TO BE AN ISSUE WITH DRIVERS IN MOST CASES, FROM WHAT I CAN GATHER. I TRIED GETTING CURRENT DRIVERS FOR MY INSTALLED USB CARDS AND THEY FAILED.
If you are going to buy a USB 3 PCI card, make sure you get one with good driver support, the one I got was £10.
The USB card will need powering via a 4 pin Molex (in my case) or SATA
I had to buy a 4 pin Molex to SATA converter as I only have SATA in my pc and the card was 4 pin Molex, but this worked fine regardless.
If you have the 4005 error and are reading this i hope it helps (and you don't lose as many hour as I did)
Dav155
iPhone 5c, iOS 9.0.1, restore, update, usb driver, 4005
