scrutinizer82

Q: I don't receive email notifications even if I'm following the threads

Alll of sudden it stopped sending me notifications so I  missed several responses to my posts in my authored threads? E-mail notifications are turned on as well as the "follow" control in these threads.

 

I'd like to be notified again.

 

Best regards,

I.S.

Mac OS X (10.7.5), MacBook Pro 15.4 mid-2012

Posted on Nov 29, 2015 7:50 AM

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Q: I don't receive email notifications even if I'm following the threads

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  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 29, 2015 7:31 PM in response to Skydiver119
    Level 5 (7,558 points)
    Notebooks
    Nov 29, 2015 7:31 PM in response to Skydiver119

    Misery loves company...

     

    Just for grins, I will "report" your post -- & why don't YOU report the thread?

  • by bobseufert,

    bobseufert bobseufert Nov 29, 2015 9:31 PM in response to ChitlinsCC
    Level 6 (13,686 points)
    iPad
    Nov 29, 2015 9:31 PM in response to ChitlinsCC

    I'll check upstairs to see if it's been reported. Be right back.

  • by bobseufert,

    bobseufert bobseufert Nov 29, 2015 9:42 PM in response to ChitlinsCC
    Level 6 (13,686 points)
    iPad
    Nov 29, 2015 9:42 PM in response to ChitlinsCC

    I've alerted to hosts to the problem.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 29, 2015 10:16 PM in response to bobseufert
    Level 5 (7,558 points)
    Notebooks
    Nov 29, 2015 10:16 PM in response to bobseufert

    Thanks, amigo... To collect further data from us so that they may get to the bottom of this, I hope that they choose to communicate with us using a real Mail App rather than the JiveWare "system"

     

    Added info...

    I am receiving emails normally from another Apple service... Apple Jobs

    Screenshot - 3.png

  • by bobseufert,

    bobseufert bobseufert Nov 30, 2015 12:37 AM in response to ChitlinsCC
    Level 6 (13,686 points)
    iPad
    Nov 30, 2015 12:37 AM in response to ChitlinsCC

    You're welcome. To the best of my knowledge the hosts use your email to get in touch with you if need be. Have you tried another browser completely stripped of any add ons ?

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 30, 2015 8:47 AM in response to bobseufert
    Level 5 (7,558 points)
    Notebooks
    Nov 30, 2015 8:47 AM in response to bobseufert

    Thanks. I cannot imagine how the Hosts/AJT could troubleshoot without contacting me/us for details not included in this thread.

    • Apparently not related to the 'recipient' end of the process
      • Mac w/ MS Entourage
      • PC Win8.1
        • Mail App
        • Firefox - email account WebMail

     

    The problem seems to be that the AppleJiveWare is 'flipping the switch' on the Following parameter of ALL of my threads, forums & people. The "List view" of these things show that they are being Followed, but the Action "Gear Tool" shows that each of these individual items is NOT being Followed. IF the Following parameter is not set "behind the curtain" = there will be no invocation of the 'send a notice' function.

     

    I have posted screenshots illustrating all of these attributes above... >  Link to this post

     

    I guess that the weekend is not a good time for Hosts/AJT to take on an issue... 'Tis Monday now

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 30, 2015 9:09 AM in response to ChitlinsCC
    Level 5 (7,558 points)
    Notebooks
    Nov 30, 2015 9:09 AM in response to ChitlinsCC

    Added info...

    When I post a reply for the first time in a thread, the "Following" attribute is normally automatically set, although the visual cue of the "check mark" at the top of the page requires reloading the page to prove it.

    A new reply, on a new thread DOES, in fact, set the attribute of 'Following' to TRUE for me currently - SOME TIME after leaving the thread page, with no further action by me, the attribute is set to FALSE by the AppleJiveWare 'Behind the Curtain' - when and how is not discover-able by me.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 30, 2015 12:08 PM in response to scrutinizer82
    Level 5 (7,558 points)
    Notebooks
    Nov 30, 2015 12:08 PM in response to scrutinizer82

    Knock on wood... first email notice just arrived from a thread in a Followed FORUM. I am keeping the wood handy

  • by bobseufert,

    bobseufert bobseufert Nov 30, 2015 3:13 PM in response to ChitlinsCC
    Level 6 (13,686 points)
    iPad
    Nov 30, 2015 3:13 PM in response to ChitlinsCC

    See if you get this one.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 30, 2015 3:18 PM in response to bobseufert
    Level 5 (7,558 points)
    Notebooks
    Nov 30, 2015 3:18 PM in response to bobseufert

     

     

    Now if they could just flip the switch on all my 1000s of past threads as well, I would be back to SOP


    Thanx for your lighting the fire under Host Feet

  • by bobseufert,

    bobseufert bobseufert Nov 30, 2015 4:01 PM in response to ChitlinsCC
    Level 6 (13,686 points)
    iPad
    Nov 30, 2015 4:01 PM in response to ChitlinsCC

    You're welcome. Hopefully they'll be able local the problem.

  • by ChitlinsCC,

    ChitlinsCC ChitlinsCC Nov 30, 2015 4:16 PM in response to bobseufert
    Level 5 (7,558 points)
    Notebooks
    Nov 30, 2015 4:16 PM in response to bobseufert

    Thanks again - I cannot stress enough how unpalatable to me is  the prospect is of manually ticking 1000s of Gear Tools - at least the actual LISTs survived this SNAFU (I am afraid to look at the Authored list... imagine if one had to REfollow one's own Questions!

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