TBfrd
Level 1 (0 points)

Q: Apple Pay

Just purchased a iPhone 6c, tried several times to Add Card to Apple Pay without success. I have two Apple IDs, main one is my @me.com address, but iTunes is an old gmail address. The Visa card I am trying to add is registered on the iTunes account, so have also tried adding a different Visa Card in my name, but still a problem. Is it all to do with having two Apple IDs and when will Apple enable merging of Apple IDs??

iPhone 6s, iOS 9.1, Two Apple IDs?

Posted on Nov 29, 2015 12:15 PM

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TBfrd

Q: Apple Pay

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  • by lkrupp,

    lkrupp lkrupp Nov 29, 2015 1:20 PM in response to TBfrd
    Level 5 (4,262 points)
    Mac OS X
    Nov 29, 2015 1:20 PM in response to TBfrd

    No, it has absolutely nothing to do with your Apple ID. When I added a card I simply scanned it with my iPhone, entered the required security code (CCV) and away it went. Are you sure your bank card is supported?

  • by Jonathan UK,

    Jonathan UK Jonathan UK Nov 29, 2015 1:39 PM in response to TBfrd
    Level 8 (40,018 points)
    Apple Watch
    Nov 29, 2015 1:39 PM in response to TBfrd

    One of the requirements for adding a card to Apple Pay on your iPhone is that you have an Apple ID that is signed in to iCloud. To check this, on your iPhone, go to: Settings > iCloud.

     

    Full instructions for adding cards are detailed here:

    Set up and use Apple Pay on your iPhone or iPad - Apple Support

  • by TBfrd,

    TBfrd TBfrd Nov 30, 2015 4:08 AM in response to Jonathan UK
    Level 1 (0 points)
    Nov 30, 2015 4:08 AM in response to Jonathan UK

    Thank you for your help, but I have followed the Apple Pay set up instructions quite a few times without success. I have also contacted my bank who confirm the card I am trying to add, is valid and they cannot see any problem from their end, I went through the process yet again while they talked me through it, even entering the details manually rather than scanning. I am signed in to my @me.com Apple ID and have tried through Wallet and through Settings. I spoke to an Apple Store guy and he went through the process with me, and said maybe it was having two Apple IDs, my other Apple ID is with iTunes and is a @gmail.com address, the bank card is registered with that account. Will have to make an appointment with Genius Bar, if no other suggestions. Tony