Second time in the past couple weeks my computer has shut down?

Question

xxx234xxx Author

Level 1

0 points

Second time in the past couple weeks my computer has shut down?

Here's what the Report Details are. Can someone help me? Do I need a new computer? 😟

Anonymous UUID: A47DD59F-7F27-21E8-0943-0974C9534C79

Sun Nov 29 12:43:48 2015

Panic Report

panic(cpu 2 caller 0xffffff8001617cc2): Kernel trap at 0xffffff8001a610a0, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000004a51000, CR4: 0x00000000001626e0

RAX: 0xffffff8026772800, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000070

RSP: 0xffffff81f804be50, RBP: 0xffffff81f804be80, RSI: 0xffffff801f609f70, RDI: 0x0000000000000000

R8: 0xffffff8026772800, R9: 0xffffff801f5f6200, R10: 0x000000000000000e, R11: 0x0000000000000004

R12: 0xffffff80265c66c0, R13: 0x0000000000000000, R14: 0x0000000000000001, R15: 0xffffff8001d12cb0

RFL: 0x0000000000010246, RIP: 0xffffff8001a610a0, CS: 0x0000000000000008, SS: 0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address

0xffffff81f804bb00 : 0xffffff800152bda1

0xffffff81f804bb80 : 0xffffff8001617cc2

0xffffff81f804bd40 : 0xffffff8001634b73

0xffffff81f804bd60 : 0xffffff8001a610a0

0xffffff81f804be80 : 0xffffff8001a61373

0xffffff81f804beb0 : 0xffffff8001ab353c

0xffffff81f804bf30 : 0xffffff8001aae993

0xffffff81f804bf70 : 0xffffff8001ab4883

0xffffff81f804bfb0 : 0xffffff80016125b7

BSD process name corresponding to current thread: kernel_task

Mac OS version:

14E46

Kernel version:

Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64

Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830

Kernel slide: 0x0000000001200000

Kernel text base: 0xffffff8001400000

__HIB text base: 0xffffff8001300000

System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

System uptime in nanoseconds: 9905561860655

last loaded kext at 7752326017748: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f842b8000, size 12288)

last unloaded kext at 7915913459171: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7f842b2000, size 16384)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.filesystems.autofs 3.0

com.apple.driver.AGPM 110.19.6

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.5f8

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyDriver 272.18.1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.GeForce 10.0.4

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.driver.AppleHDA 272.18.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleLPC 1.7.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.driver.AppleHV 1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.driver.AppleMuxControl 3.10.24

com.apple.driver.AppleMCCSControl 1.2.12

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 36

com.apple.driver.AppleUSBHub 705.4.2

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleSDXC 1.6.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.3

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.driver.NVDAGK100Hal 10.0.4

com.apple.nvidia.driver.NVDAResman 10.0.4

com.apple.driver.DspFuncLib 272.18.1

com.apple.kext.OSvKernDSPLib 1.15

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8

com.apple.iokit.IOBluetoothFamily 4.3.5f8

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.iokit.IOAcceleratorFamily2 156.16

com.apple.AppleGraphicsDeviceControl 3.10.24

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleHDAController 272.18.1

com.apple.iokit.IOHDAFamily 272.18.1

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.driver.AppleGraphicsControl 3.10.24

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.30.1

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOFireWireFamily 4.5.7

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 397

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookPro9,1, BootROM MBP91.00D3.B0C, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x04CD, 0x46412D313630304331312D38475351000000

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x04CD, 0x46412D313630304331312D38475351000000

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: CT120BX100SSD1, 120.03 GB

Serial ATA Device: WDC WD7500BPKX-00HPJT0, 750.16 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: iPhone

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Nov 29, 2015 11:50 AM

Reply

Answer 1

Linc Davis

Level 10

209,535 points

Nov 29, 2015 12:03 PM in response to xxx234xxx

That kind of panic is often caused by a memory fault.

According to Apple's specifications, your model can use at most 8 GB of memory, but you've installed 16 GB. The results are unpredictable. I know that the aftermarket RAM vendor says that the configuration will work. If you accept that assurance, please ask the vendor for help with any problems you have. Otherwise, reinstall the original memory, or new memory that meets the official specifications.

Reply

Answer 2

xxx234xxx Author

Level 1

0 points

Nov 29, 2015 12:15 PM in response to Linc Davis

Oh okay. Would I have to get a new that would be able to accept the 16 gigs? Then the ram I have installed would be okay? Also, this hasnt happened before. and I did this in May.. it was fine until now. :/

Reply

Answer 3

Linc Davis

Level 10

209,535 points

Nov 29, 2015 12:25 PM in response to xxx234xxx

Would I have to get a new [Mac] that would be able to accept the 16 gigs?

I don't think there is one. Newer MacBook models have built-in memory that can't be replaced.

Reply

Answer 4

xxx234xxx Author

Level 1

0 points

Nov 29, 2015 12:30 PM in response to Linc Davis

Oh. Alright. Hmm. I don't know what to do. This is the only mac I own. I don't want to waste the ram either. It's been good to me. Maybe I'll have to deal with it. My mac is mid-2012. Hmmm..

Reply

Answer 5

OGELTHORPE

Level 9

57,305 points

Nov 29, 2015 1:26 PM in response to xxx234xxx

Your MBP will accept 16 GB RAM provided that it is compatible. OWC and Crucial are the best sources for Mac compatible RAM.

Often RAM from some third party vendors, even with the correct specifications, will be problematic.

Run an Apple Hardware Test. It may offer a clue:

https://support.apple.com/en-us/HT201257

Note that an error free AHT is not definitive.

What you might also try is download from Kelley computing Rember and run it overnight so that sufficient loops are executed:

http://www.kelleycomputing.net/rember/

If no success, make an appointment at an Apple store genius bar for a FREE evaluation.

Ciao.

Reply

Answer 6

Linc Davis

Level 10

209,535 points

Nov 29, 2015 2:38 PM in response to xxx234xxx

Of all the dangerous false advice that circulates on this site, the advice to use out-of-spec memory is about as bad as it gets.

Reply

Answer 7

OGELTHORPE

Level 9

57,305 points

Nov 29, 2015 4:06 PM in response to Linc Davis

Linc Davis wrote:

Of all the dangerous false advice that circulates on this site, the advice to use out-of-spec memory is about as bad as it gets.

I certainly agree with you and that is why I always recommend OWC and Crucial as the most reliable sources for Mac compatible RAM. This is important when a user may be installing additional RAM from let's say 4 GB to 8 GB in a MBP as might be the case for a 2009 MBP.

I certainly hope that you are not referring to installing larger capacity RAM modules than Apple initially recommends for their MBP's. You may not be aware that since 2007, many if not most MBPs, have been able to recognize more RAM than initially was called for by Apple. Aside from rare cases when a module has been faulty out of the box, I have heard of no examples of any issues with OWC and Crucial RAM.

I can personally speak from experience since I have two MBPs with 16 GB RAM installed that run flawlessly even though these MBPs are specified for 8 GB RAM as the maximum by Apple. In the case of this discussion, the model identifier 9, 1 MBP can accept 16 GB RAM, as long as it meets the Apple specifications which certainly would be with OWC or Crucial RAM. If the user has installed a different brand, then there potentially may be a problem, be we do not know that.

Ciao.

Reply