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Helpful answers
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Nov 29, 2015 3:25 PM in response to Travexby marcélia,it happened the same thing to me. you should go for a support asking help or taking another device
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Nov 30, 2015 3:07 AM in response to Travexby Ingo2711,Did you try to transfer the content of the camera roll to your Mac, delete the photos on the phone and try again to backup?
Import photos and videos from your iPhone, iPad, or iPod touch to your computer - Apple Support
In earlier versions of the iOS, deleting the Photo cache folder also helped: