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I try to open Facetime

when i try to open Facetime it refuse to do so and gives me this


User uploaded file

I work with an iMac 27" end 2009, 3.06 Ghz intelCore 2 Duo

12Gb memory

videocart ATI Radeon HD 4850 512Mb

System 10.10.3.

Is it not possible to wrok with this constellation???

Posted on Nov 29, 2015 1:22 PM

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Question marked as Best reply

Posted on Nov 30, 2015 12:29 PM

There is no built-in app with the name "FaceTime 2." Please delete that and use the app named just "FaceTime." If you don't have an app with that name, see below.

If you don't already have a current backup, please back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.

1 reply
Question marked as Best reply

Nov 30, 2015 12:29 PM in response to Wontolla

There is no built-in app with the name "FaceTime 2." Please delete that and use the app named just "FaceTime." If you don't have an app with that name, see below.

If you don't already have a current backup, please back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

*The linked support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later.

I try to open Facetime

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