Password for an Account that does exist????

Dawson Comeau wrote:

Im trying to wipe my iPhone 5 because i just got the iPhone 6. I wanted to give my old phone to a friend but when i go and try and wipe my phone for content and settings it tells me to enter a password for an account that i don't use. Also i never actually created and apple ID with this and i verified this on the forgot my password. On there, it said that the apple ID has not been created; thus making it impossible to wipe my phone.

Please help

-Dawson

Did you purchase this iPhone 5 used from someone else?

Contact Apple support (bottom right of this page) and ask for account security.