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IPhone Activation Problems

Hello,
I bought an iPhone 6 plus second-hand , the person from whom I bought the reset in my face and when I got home I wanted to restore it and it asks for activation iCloud account . The person from whom I bought it no longer answer the phone .
Thanks and I hope to help me .

iPhone 6 Plus, iOS 8.3, Help My

Posted on Nov 29, 2015 6:25 PM

Reply
2 replies

Nov 29, 2015 7:27 PM in response to Florin16Z

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

IPhone Activation Problems

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