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Apple TV 4 experiencing Electrial glitches

HI

my new Apple TV 4 seems to be having what I can only describe as electrical glitches. During streaming the video seems to go in and out as if the unit had had a power interruption. This happens sporadically. Has anyone else experienced this ?

Apple TV, tvOS 9.0.1, Apple TV 4

Posted on Nov 29, 2015 5:03 PM

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Posted on Nov 29, 2015 5:33 PM

How is your ATV 4 connected? Are you going through a receiver or straight to the TV. Others have reported reoccurring temporary loss of video signal for a few seconds at a time. I believe this is an issue with the HDMI handshake dropping and reconnecting which causes HDCP copy protection to black out the video until the handshake reconnects.

You could try a different cable or connect directly to your TV if you aren't already and see if the issue goes away.

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Question marked as Best reply

Nov 29, 2015 5:33 PM in response to APV

How is your ATV 4 connected? Are you going through a receiver or straight to the TV. Others have reported reoccurring temporary loss of video signal for a few seconds at a time. I believe this is an issue with the HDMI handshake dropping and reconnecting which causes HDCP copy protection to black out the video until the handshake reconnects.

You could try a different cable or connect directly to your TV if you aren't already and see if the issue goes away.

Apple TV 4 experiencing Electrial glitches

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