MacBook Pro Mid-2012 suddenly very slow

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Level 1

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MacBook Pro Mid-2012 suddenly very slow

My MacBook was all of the sudden running very slow - getting the pinwheel all the time. It had never done this before so I updated to El Capitan but it kept freezing during install so I wiped the MacBook and did a clean install. Finally got El Capitan to install correctly but still running very slow even though there's hardly anything on it anymore. I did do a hardware test and nothing came up. Deleted the mail log as per a suggestion I saw but that did not help.

MacBook Pro, OS X El Capitan (10.11.1)

Posted on Nov 29, 2015 5:37 PM

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Answer 1

beccarichele Author

Level 1

0 points

Nov 29, 2015 5:55 PM in response to beccarichele

Here's the EtreCheck if that helps

EtreCheck version: 2.6.4 (224)

Report generated 11/29/15, 8:54 PM

Runtime 27:40

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: (What does this mean?)

MacBook Pro (13-inch, Mid 2012)

[Click for Technical Specifications]

[Click for User Guide]

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2-core

8 GB RAM Upgradeable

[Click for upgrade instructions]

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 474 - SN = W02294YFFD3BB

Video Information: (What does this mean?)

Intel HD Graphics 4000

Color LCD 1280 x 800

System Software: (What does this mean?)

OS X El Capitan 10.11.1 (15B42) - Time since boot: about one day

Disk Information: (What does this mean?)

TOSHIBA MK7559GSXF disk0 : (750.16 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 748.93 GB (731.85 GB free)

Core Storage: disk0s2 749.30 GB Online

HL-DT-ST DVDRW GS31N ()

USB Information: (What does this mean?)

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Thunderbolt Information: (What does this mean?)

Apple Inc. thunderbolt_bus

Gatekeeper: (What does this mean?)

Mac App Store and identified developers

Launch Daemons: (What does this mean?)

[loaded] com.adobe.fpsaud.plist [Click for support]

User Launch Agents: (What does this mean?)

[loaded] com.google.keystone.agent.plist [Click for support]

User Login Items: (What does this mean?)

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Other Apps: (What does this mean?)

[running] com.apple.xpc.launchd.oneshot.0x10000003.EtreCheck

Internet Plug-ins: (What does this mean?)

FlashPlayer-10.6: Version: 19.0.0.245 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 19.0.0.245 - SDK 10.6 [Click for support]

Default Browser: Version: 601 - SDK 10.11

3rd Party Preference Panes: (What does this mean?)

Flash Player [Click for support]

Time Machine: (What does this mean?)

Time Machine not configured!

Top Processes by CPU: (What does this mean?)

9% com.apple.WebKit.WebContent(6)

6% Safari

6% kernel_task

6% WindowServer

5% hidd

Top Processes by Memory: (What does this mean?)

1.14 GB com.apple.WebKit.WebContent(6)

682 MB kernel_task

442 MB softwareupdated

188 MB iTunes

106 MB WindowServer

Virtual Memory Information: (What does this mean?)

3.09 GB Free RAM

4.91 GB Used RAM (1.75 GB Cached)

0 B Swap Used

Diagnostics Information: (What does this mean?)

Nov 28, 2015, 11:34:20 PM Self test - passed

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Answer 2

Linc Davis

Level 10

209,547 points

Nov 29, 2015 6:01 PM in response to beccarichele

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES ▹ All Messages

from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

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Answer 3

etresoft

Level 8

46,768 points

Nov 30, 2015 7:19 AM in response to beccarichele

Hello beccarichele,

Your EtreCheck report would be more useful if you didn't restart the system for a while. Run EtreCheck during one of these episodes or shortly afterwards, before starting. Restarts can erase some of the evidence that might identify the problem.

Lacking any other information, my best guess would be a failing hard drive. Those old 2.5" mechanical hard drives tend to fail after 2-3 years. Before I switched to SSDs, I always used to replace my hard drives after 2 years, whether they needed it or not. So, if there is no other likely explanation, and your machine is 2-3 years old, and it is acting like a failing hard drive, then you need to do a Time Machine backup as soon as possible and take it in to an Apple Store (https://www.apple.com/support/contact/) or Authorized Apple Service Centre (https://locate.apple.com/) for a checkup.

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