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Win7 PC wont add mp4 files to iTunes library

iTunes wont add .mp4 movies to the library on Win7 PC (v.12.3.1.23). The exact same .mp4 movie files are able to be added into my iMac running iTunes 12, has anyone else encountered this issue?

Posted on Nov 29, 2015 7:15 PM

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Posted on Nov 30, 2015 5:37 AM

In some cases with 64-bit systems you may need to install the iTunes for Windows (64-bit - for older video cards) release and QuickTime to enable iTunes to work with the videos. 32-bit users should install QuickTime.


tt2

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Win7 PC wont add mp4 files to iTunes library

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