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External Hard Drive will not mount

Having trouble getting my external hard drive to mount. It is a brand new WD My Book for Mac. I'm using 10.9.5

iMac

Posted on Nov 29, 2015 7:10 PM

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2 replies

Nov 29, 2015 7:12 PM in response to Cindy Lepzinski

Open the Finder. From the Finder menu bar click Finder > Preferences then select the General tab.

Make sure: External disks is selected.

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Nov 29, 2015 7:58 PM in response to Carolyn Samit

Thanks Carolyn. Yes, it is checked.

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External Hard Drive will not mount

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