Why can I not add Airport Time Capsule in the Products List of "My Support Profile"?

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Level 1

6 points

Does Apple allow you to register your Airport TCs?

The serial number has been entered correctly, and on all of my ID accounts I get the same error message displayed. (see screenshot above)

Am I trying to do the impossible?

Regards,

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11.1), 1.7 GHz Intel Core i7

Posted on Nov 29, 2015 7:41 PM

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Answer 1

Best reply

Level 9

67,226 points

Apple do not consider the airport more than a peripheral.. There is no direct applecare for it so it is just like a keyboard or a mouse.

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