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Helpful answers
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Nov 30, 2015 9:10 AM in response to turingtest2by cmcaw,No all that happens is the media player pops up like its gonna play the movie and then just a black screen
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Nov 30, 2015 9:22 AM in response to cmcawby turingtest2,Hmm, you're not alone, though it isn't exactly clear what the issue is yet. Check out these two support documents and see if you can isolate the issue to HD content. Can you play SD video or is that broken too?
iTunes for Windows: Unable to view or play HD video content that requires HDCP - Apple Support
About HD videos in iTunes - Apple Support
tt2
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Nov 30, 2015 11:02 AM in response to turingtest2by cmcaw,im not sure what sd video is?? but ill try the documents. thank you for trying to help!!