iPhone 6s: Constantly dropping Wifi Connection. Please help

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Level 1

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iPhone 6s: Constantly dropping Wifi Connection. Please help

I received my iPhone 6s 64gb three days ago and I am unable to connect to wifi successfully. The wifi connection constantly drops and this is getting very frustrating. I have tried to reset/restart/restore my device a few times and nothing have worked as well as turn wifi networking to 'off' perhaps all other suggestions to fix the problem and still nothing. I have also tried to reset/restart my router more than a few times and this didn't help at all. I have other apple devices, a macbook pro, iPad mini 2, iPod touch 4 and iPhone 5 and these devices never had this problem.

Please help.

Thanks,

Lyn

iPhone 6s, iOS 9.1, silver 64gb

Posted on Nov 30, 2015 2:45 AM

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Answer 1

thunderzzz

Level 6

8,452 points

Nov 30, 2015 2:54 AM in response to lyndgo

Take a look at this Apple Support article:

https://support.apple.com/en-us/HT204051

Reset your network settings.

Settings - General - Reset - Reset Network Settings

Reset your device. This won't delete your data stored on the phone.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

Alternatively, you may go to Settings - General - Reset - Reset All Settings

https://support.apple.com/en-us/HT201559

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Answer 2

lyndgo Author

Level 1

0 points

Nov 30, 2015 3:20 AM in response to thunderzzz

Hi,

Thanks for this but like I have mentioned earlier, I have tried to reset the settings more than a few times and this doesn't seem to fix the problem. Any other suggestions?

Many thanks,

Lyn

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