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Why can't I attach a scanned document to an email?

iMac 8.1, OS10.7.5 (11G63), 2.66GHz Intel Core 2 Duo, 6GB memory, 480 GB SSD.

Safari 6.1.6 (7537.78.2), Firefox 42.0.

I scan a document from an Epson CX5000 printer to a folder. I open an email and select and choose the scanned item from the folder and choose "open". I click "attach".

Nothing happens. I have moved the file to the desktop and retried to no avail. I have re-scanned and tried again without success.

I have performed this operation (also from this same folder), prior to having this problem without trouble but all of a sudden it's not working.

Posted on Nov 29, 2015 11:19 PM

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Why can't I attach a scanned document to an email?

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