Watch won't ping phone

pinged my phone this morning. Nothing. Went to software update and phone says it can't find my watch sitting right next to it? Unpaired the phone/watch. Now I can't re-pair it? Viewfinder pairing - nothing. Manual pairing? Where is the "I" I need to tap??? Getting angry!

Apple Watch, watchOS 1.0.1, Watch OS2

Posted on Nov 30, 2015 5:18 AM

Posted on Nov 30, 2015 5:27 AM

If your iPhone believes that your watch has been unpaired, but the process was not completed on your watch, you will need to reset your watch manually.

- On your watch, go to: Home screen (via a single press on the Digital Crown) > Settings (cog icon) > General > Reset > Erase all Content and Settings.

You should then be able to pair it via the standard process:

Set up your Apple Watch - Apple Support

If that does not work, try pairing manually instead:

- Check that Bluetooth is enabled on your iPhone: Settings > Bluetooth.

- Check that your iPhone is connected to Wi-Fi or to a cellular network: Settings > Wi-Fi.

- Ensure that both devices are charged.

- Place your watch on your wrist, with the band fastened and keep your iPhone nearby.

- Choose a language on your watch.

- Separately on each device, tap on Start Pairing (on your iPhone, do this within the Watch app).

- Tap Pair Apple Watch Manually on your iPhone.

- Tap the info icon "i" on your watch (it will be shown now). Your device's name should be displayed on the watch face.

- On your iPhone, tap the device name matching that shown on your watch face.

- A six-digit code will be displayed on your watch. Enter that code on your iPhone to pair the two devices.

- Then follow the steps as prompted to Set Up.

View in context