Does anyone else's iPhone 6 screen go grey & flicker??

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Level 1

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Does anyone else's iPhone 6 screen go grey & flicker??

I read that the volume buttons get stuck on and send the screen grey. Pressing them both firmly brings the screen back, but its happening 3-4 times a day and more when i have a case on or in my bag. Is this something apple will replace or repair? or do i just have to keep pressing the buttons to fix this? Please help, very frustrating!

iPhone 6, iOS 9.1, Phone works fine otherwise!

Posted on Nov 30, 2015 4:23 AM

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Answer 1

thunderzzz

Level 6

8,452 points

Nov 30, 2015 4:27 AM in response to Brittany_05

Try to reset your device. This won't delete your data stored on this device.

Press and hold the Sleep/Wake button
Press and hold on the Home button
Keep holding both buttons until the display turns off and back on with Apple logo on it.

If it does not help take your device to the Apple Store for further diagnostics. Most likely it is hardware issue.

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Answer 2

Brittany_05 Author

Level 1

0 points

Nov 30, 2015 4:37 AM in response to Brittany_05

Hello! Thank you, however I have tried this several times and still continues to occur! I think taking it to the apple store is my next step! Thank you for your information 🙂

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Answer 3

thunderzzz

Level 6

8,452 points

Nov 30, 2015 4:41 AM in response to Brittany_05

You are welcome.

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