Q: I upgraded to an ipad pro from a ipad air 2 now I cant clear my icloud storage cuz I dont have the old ipad air 2 when i goto the ... I upgraded to an ipad pro from a ipad air 2 now I cant clear my icloud storage cuz I dont have the old ipad air 2 when i goto the icloud settings on my new ipad pro it say 0 kb for everything but icloud says its full so icant back anything up more
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Helpful answers
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Dec 1, 2015 2:23 PM in response to Gravity1973by braden85,Hey Gravity1973,
It sounds like you simply need to manage your iCloud storage. You can do this using the steps in the article linked below:
Manage your iCloud storage - Apple Support
https://support.apple.com/en-us/HT204247
Thanks for coming to the Apple Support Communities!
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Dec 1, 2015 4:04 PM in response to braden85by Gravity1973,I tried all that I even took it to the apple store and they could not delete it they just said get more storage its only .99 a month but thats not the point the point is I want to delete the storage that I have and i cant i spent 2 hours on the phone with the tech guys and an hour at the store dumb icloud grrrrrrr thank you for trying to help though I wish it was thar easy to just go delete the back ups but when i go to manage storage it says nothing is there 0 kb for everything but my icloud is full going round and round again lol thank you again
