This is a user support community - we are ALL users like yourself. The suggestions that Winston provided are the normal steps we all take to resolve issues and for 98% it works. Maybe you should take your attitude and your Apple tv4 back to where you purchased it Or contact Apple support who get paid to deal with a**holes...
especially when when you hijack someone else's thread. Maybe start your own thread so people can understand the issues you're dealing with and try and provide alternative suggestions for your specific issues and setup...