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iPod and iTunes connection issue

Hello,


I am running into an issue with iTunes recognizing my iPod. The message I am getting states:


An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, the try again.


If the problem persists, uninstall iTunes, then reinstall iTunes again.


I have done that and followed the instructions that More Info button takes you to but nothing has helped. I plugged in the iPod into another computer and it recognizes it right away so it seems like a driver issue but I have tried uninstalling and reinstalling the apple device driver that didn't work either.


Is there anything else I can try besides wiping the PC?


Thanks

iPod nano, Windows 7

Posted on Nov 30, 2015 9:54 AM

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iPod and iTunes connection issue

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