Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ecran albastru

am vazut pe un forum Italiano ca nu intodeuna ecran albastru este semn ca placa de base sa stricat cineva avut vreo problema similara si a resolvato

iPhone 5s, iOS 9.1

Posted on Nov 30, 2015 12:22 PM

Reply
3 replies

Dec 4, 2015 2:07 AM in response to crazSys

Sorry, bur since the phone is not supposed to be serviced by the user, get it checked by visiting an Apple Authorized Service Provider or Apple Store next to your place.

But you may try a few things first:

Reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.

If this does not work, and to make sure that this is not software related, set it back to factory settings, without using any backup data afterwards. Set up the rest of the personal settings manually and test the phone.

If the screen works, restore from the latest backup. If the problem comes back, the backup data contained corrupt data, causing your issues.

If it still does not work, this is a hardware issue and the phone has to be serviced by Apple or an Apple Authorized Service Provider:

Use iTunes to restore your iOS device to factory settings - Apple Support

Find an Apple Authorized Service Provider

iPhone - Contact Support - Apple Support

ecran albastru

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.